Glossary of LinkedIn Terms

Connections: Connections are the people you are connected to in LinkedIn. You can initiate a connection by inviting someone to connect with you, or you can accept an invitation to connect.

Second-degree connections: Second-degree connections are the connections of your connections. For example, I’m connected to my friend Jane. Jane’s boss is George, therefore George is my second-degree connection.

Third-degree connections: Third-degree connections are the connections of my second-degree connections. So from the example above, George’s connections are my third-degree connections.

Introductions: Introductions are when a third party introduces people who weren’t previously connected. For example, my work colleague Sarah has a work problem that I think my friend Andrea could solve. I introduce Sarah and Andrea through LinkedIn to work on the problem together.

Profile page: Your profile page is the personal page on LinkedIn, where you list your work history, your education, your skills and expertise, groups and associations you are involved with and the opportunities you would like to be contacted about. You can set your profile to allow anyone on the internet to view it, or you can limit access to your profile to other LinkedIn users, or just to your connections.

Recommendations: Your connections can write recommendations for you and you can also write recommendations for them. Recommendations are like job references or testimonials and they add weight to your professional profile, because they can support and demonstrate your skills and expertise.

Now that your familiar with this platform’s terminology you can apply it when using our Getting Started with LinkedIn tutorial.

Forum

Welcome to our interactive Forum.

Do you want to know more about a specific social media platform? What types of social media campaigns you can implement in your workplace? How to start a Facebook Fan Page for your business?

This is the place for you. If you are seeking social media counsel please feel free to submit your questions via the contact form located on our Social Media at Work – Contact Us page.

Our team of social media professionals will endeavour to answer your questions by publishing them below, and encourage our readers to also join the thread by leaving accompanying comments with each post. Here they’ll also be able to share their social media experiences, queries and advice.

Recent threads:

LINKEDIN: Does LinkedIn take measures to protect my privacy?
PINTEREST: I pinned an image to the wrong board. Can I move it?
TWITTER: What is Twitpic and how do I share photos on Twitter?

LINKEDIN: Does LinkedIn take measures to protect my privacy?

The short answer to this question is ‘yes’. There are privacy settings in LinkedIn that give you control over who can see your profile, how much of it they can see, what you are contacted about and how.

LinkedIn lets you select your contact preferences and your public profile settings.

1. Selecting your contact preferences.

There are 3 ways to make a connection in LinkedIn.

  • by emailing people directly, for contacts who you have an email address for
  • by being introduced by one of your connections – this is called an ‘introduction’
  • by InMail (for premium users only)

Selecting your contact preferences allows you to choose which opportunities you are willing to be contacted about and whether you want to be contacted by introductions only or by introductions and InMail.

Login to your LinkedIn account.

Click on ‘Profile’ and from your profile page scroll down to ‘Contact [your name] for’ and click on ‘Change contact preferences’.

Contact Settings in LinkedIn screen shot

The InMail service is only available to premium LinkedIn users, who pay a small fee.

Select the type of messages you will accept and choose the opportunities you are interested in and ‘Save Changes’.

The next step is to choose your public profile settings.

2. Selecting your public profile settings

Click on ‘Profile’ and go to ‘Settings’ located under your name on the top right hand side of the page.

Privacy settings in LinkedIn screen shot

Here you can select the privacy controls and settings for your profile, your email preferences, your groups companies and applications and your account.

3. Extra security tips

  • Only connect with people you know and trust.
  • If you feel your number of connections are getting out of control, you can reduce them by going to the ‘Contacts’ page and clicking ‘Remove Connections’. You can then remove any  inappropriate connections.
  • If you are concerned about your privacy don’t add your phone and address details in the personal information section and choose not to display your email address in your profile.
  • Select who can see your connections from your profile privacy settings.
Who can see your connections screen shot

In Settings, click ‘Select who can see your connections’. Select ‘Only you’ and ‘Save changes’.

Was this tutorial helpful? Leave your comments below.

For more LinkedIn tutorials visit our Getting Started with LinkedIn page.

Getting Started with LinkedIn

Now you know why your business will benefit from using LinkedIn, you’ll need to know how to set up your own account and get started.

This tutorial will give you step-by-step instructions that will illustrate how to:

Create a LinkedIn account

Complete your LinkedIn profile

Add a photo to your LinkedIn profile

Add connections in LinkedIn

Get and make LinkedIn recommendedations

Add and create LinkedIn groups

Add your company to LinkedIn

Use LinkedIn Answers

Create a LinkedIn account

To create a LinkedIn account you will need to visit http://www.linkedin.com/home

You’ll see a sign-up box that looks similar to the one seen here.

LinkedIn sign up page

Enter Your First Name.
Enter Your Last Name.
Enter Your Email Address.
Enter a Password.
Click ‘Join Now’

You will see a box to create your profile that looks like this.

LinkedIn create profile box

Enter your postcode.
Choose whether you are Employed, a Job Seeker, or a Student.
Fill in your Job title.
Check the self-employed box if you are self-employed.
Click ‘Create my profile’.

Next you need to confirm your email address.

searching for your email contacts

Type in your email address
Click ‘Continue’.
LinkedIn will search for contacts you already have.

In the example provided a gmail account has been used. Your page may look slightly different to this depending on the email address you signed up with.

importing gmail contacts screenshot

Click ‘Allow’ to connect your email contacts  to your LinkedIn account.
Click ‘No thanks’ if you would prefer not to connect these accounts.

Connecting with people you already know is an important way of building your network in LinkedIn. You can choose to do this now or wait until you have completed your LinkedIn profile.

screen shot of successfully created LinkedIn profile

Congratulations you have created a LinkedIn account!

Now you can choose to share that you’ve joined LinkedIn on your Facebook or Twitter accounts or you can ‘skip this step’. You may prefer to share your LinkedIn profile once you have customised it with information about your work experience and expertise.

Now that you have a profile, it is time to choose your LinkedIn plan.

screen shot of LinkedIn plan choices

Choose the free basic plan to get started, you can upgrade to premium later, if you decide you need to.

LinkedIn will then ask you a series of questions to assist you to customise your profile, such as what is your industry, where have you worked, what is your experience. As you answer these questions your profile will be populated with the information you provide. Alternatively, you may prefer to log in at a later time, go to your profile and update each section. You can edit your profile at any time.

Following is a step-by-step guide to completing your profile.

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Complete your LinkedIn profile

Your LinkedIn profile is basically your online resume.  It’s an opportunity to present yourself to anyone who wants to do business with you and your organisation. Your profile is where you make a first impression on your current and future colleagues and employers. It is important to create a profile that highlights your strengths and talents.

Go to your profile page and you will see a summary of how complete your profile is and what you need to do to complete it.

Let’s begin by adding details about a past position. Adding past positions helps you to connect with former colleagues and is another way to expand your network.

On your profile page click ‘Add a past position’. The following box will appear.

enter job description screen shot

Add your Company Name.
Add your Job Title.
Add the location of your work.
Select the time period in which you worked.
Add a description of the work you did there, highlighting what you achieved in that role.
Click ‘Save Changes’.

Repeat the process to add as many past positions as you would like to appear on your profile.

Now add details about your current position.

On your profile page click ‘Add a current position’. The same ‘Add Position’ box will appear, as above.

Add your company name.
Add your job title.
Add the location of your work.
Check the time period box to indicate that ‘I currently work here’.
Choose the year when your position began.
Add a description of your current position, highlighting your achievements.
Click ‘Save Changes’.

Add your education to your profile. Adding details, such as the  high school, university or college you attended can help you to connect with alumni, who could become business contacts, customers or future employers or employees.

On your profile page click ‘Add education’ or ‘Add a school’.

Add education in LinkedIn screen shot

Add your school or institution’s name.
Add the name of your degree or qualification.
Add the field of study.
Add dates attended.
Add your grade average.
Add activities and societies you belonged to.
Add additional notes, such as award and prizes received or other noteworthy achievements you wish to highlight.
Click ‘Save Changes’.

Continue to fill in all the fields available on your profile. Add details about your work experience, provide a summary of your talents in the summary section, add any relevant web site addresses, add a Twitter account, if you wish. The more details you provide, the more reasons people will have to connect with you.

To add a summary of your professional work experience, aims and aspirations click ‘Add Summary’ from your profile page.

Add summary in LinkedIn screen shot

In the box provided, supply an overview of your experience, goals and aspirations. Click  ‘See examples’ for ideas about how this might look.

Next, add your skills and expertise, which will appear as a list of easy-to-search keywords  on your profile, as well as providing a quick summary of your talents and interests in the workplace.

Click ‘Add skills and expertise’.

Add skills in LinkedIn screen shot

Next you may like to  add a website to your profile. This can help people learn more about you or your organisation, as well as helping to drive traffic to your website. You can add as many as you like.

From your profile page, click ‘Add a Website’.

Add a website in LinkedIn screen shot

You can add more information about your professional and personal interests here, such as groups and associations you are involved with and honours and awards you have received. Don’t forget, the more information you can supply, the more chances you have to connect with others.

You can add your Twitter account to your LinkedIn profile, but first decide if you are using your Twitter account for personal or professional reasons. Only link professional Twitter accounts to your LinkedIn profile.

Click ‘Add a Twitter Account’.

A window will appear asking you to login to your Twitter account.

Adding Twitter account to LinkedIn screen shot

Enter your Twitter username and password and click ‘Authorize app’.

authorizing Twitter in LinkedIn screen shot

Once all your profile details have been entered it is time to add a photo.

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Add a photo to your LinkedIn profile

LinkedIn is a professional social network, so select a professional looking photograph. Choose a photo that will give a positive first impression to potential customers, employees, and employers.

Click ‘Add a picture’ from your profile page.
Find the photo you want to use on your hard drive and click ‘Choose file’.
Click ‘Upload Photo’.

Add a profile picture to LinkedIn screen shot

Photo settings in LinkedIn screen shot

You can choose to make your profile photo visible to everyone, your network or just your connections. Once you’ve chosen who can see your profile photo click ‘Save Settings’.

Congratulations you have added a profile picture to your profile!

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Add connections in LinkedIn

Adding connections is one of the most important activities in LinkedIn, as this grows your professional network. Begin by making connections with people you know. Your connections may ask for introductions, referrals and recommendations, so it is important that your connections are ‘real’.

There are a number of ways to add connections to LinkedIn.

From your profile page to to the ‘Contacts’ menu.
Choose the ‘Add Connections’ sub-menu.

Add connections in LinkedIn screen shot

You can either try to find contacts automatically from your email account or you can manually select contacts, by typing their email addresses in the ‘Enter Email Addresses’ box and clicking ‘Send Invitations’.

Now click the ‘Colleagues’ tab. This will show you contacts you may have worked with in different organisations that you entered into your profile.

add colleagues in LinkedIn screen shot

Click ‘View’ and ‘Invite’ people you know to become part of your LinkedIn network.

Next, click the ‘Classmates’ or ‘Alumni’ tab to see if you can find contacts you went to school or university with.

connect with classmates screen shot

Click the ‘People You May Know’ tab to find more potential contacts based on your profile details and existing network.

Your network will grow as your connections grow.

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Recommendations are like references. They strengthen your profile and they deepen your connections. Ask for recommendations and make recommendations for your connections.

Go to the ‘Profile’ menu and select the ‘Recommendations’ sub-menu item.

LinkedIn Recommendations screen shot

Click ‘Ask to be endorsed’ to ask for a recommendation.

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Add and create LinkedIn groups

Joining groups is another way to grow your connections and showcase your professional interests.

Go to the ‘Groups’ menu and select the ‘Groups You May Like’ sub menu item.  Based on the information you have supplied in your profile, LinkedIn will suggest a range of groups you may like to join.

LinkedIn recommended groups screen shot

Click ‘Join Group’. You will be asked to ‘adjust your group settings’, to give you choices about how frequently you receive information from the group, whether you display their logo on your profile and if members can email you directly or not.

Settings for LinkedIn groups screen shot

Select ‘Groups Directory’ from the sub menu to find other groups you may like to join.

To create your own group select the ‘Create a Group’ sub menu item, from the ‘Groups’ menu.

You will be asked to fill in a box that looks like the one below.

Create a LinkedIn group screen shot

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Add your company to LinkedIn

Select the ‘Companies’, menu item from your profile page.

Enter the company name and email address and check the box to say that you are an official representative of the company.

Click ‘Continue’.

You will receive an email to your company email address, asking you to login to LinkedIn with your company details to confirm your company email account.

Click ‘Confirm’.

Log back into LinkedIn.

Fill out your company details, including logo, address, website.
When you have finished click ‘Publish’.

Congratulations your company is now on LinkedIn!

Your company can now post stories, links, videos and photos to their followers, as well as status updates, similar to Facebook, but with a business-like tone.

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Use LinkedIn Answers

Another way to grow your network is to ask and answer questions via LinkedIn Answers. You get the opportunity to show your expertise, as well as to gain access to the knowledge of your network.

Go to the ‘More’ menu and select ‘Answers’ from the sub menu.

LinkedIn Answers screen shot

Here you’ll see questions and answers from your connections and your extended network. You can search for questions, answer questions, ask questions and even invite members of your network to answer your question.

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Forum

If you would like to know more about LinkedIn or have a specific LinkedIn query you would like answered, please submit your questions to us via the Social Media at Work – Contact Us page.

In the meantime, you may be interested in discovering more about LinkedIn and its many uses by browsing through our interactive Social Media at Work Forum.

Our recent LinkedIn-related threads include:
Q. Does LinkedIn take measures to protect my privacy?

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Why use LinkedIn?

What is LinkedIn?

LinkedIn is a social media platform dedicated to developing your professional network. LinkedIn helps you exchange knowledge, ideas, and opportunities with contacts you trust and a broader network of professionals.

LinkedIn is the world’s largest professional networking site, with over 3 million Australian users and over 150 million worldwide.

LinkedIn allows users to:
•    Update their work history, skills and interests on their profile – like an online CV
•    Connect with colleagues and associates and ask for written recommendations
•    Join professional groups and associations
•    Search for jobs
•    Find new clients
•    Promote their company or organisation.

Why use LinkedIn in your workplace?

LinkedIn has the potential to help you build an audience of followers, who are genuinely interested in your business.

Having a dedicated company page on LinkedIn should be part of your social media strategy because it will allow you to showcase:

•    Who you are as a business
•    What products and services you offer
•    Career opportunities at your company

Here are a few of the ways your business can connect on LinkedIn.

LinkedIn Status Updates

You can post status updates from your company to your followers. The status updates can be up to 500 words long, can include links, and can support multimedia such as videos and photos, and your followers can comment, share and like these updates.

LinkedIn Advertising

You can target LinkedIn advertisements to your audience (whether that be individuals or other businesses) based on job title or function, industry and company size, seniority within their job, age and what groups they have joined. You can advertise your business to get more followers or to promote the products and services that you offer.

LinkedIn Recruitment

There are a range of LinkedIn recruitment solutions available for your business, including posting jobs and making sure they reach the right audience, employment branding or even headhunting the perfect candidate.

LinkedIn Tips

Now that you know what LinkedIn is, here are some ways you can get the most out of it:

  •  Cross-promote your business.  Add links to your website, email address and social media accounts on your company profile page. Stream your latest Tweets and Blogs on your LinkedIn company overview page. Increasing the visibility of your company increases the visibility of your brand, services and products.
  • Ask your customers to recommend your business.  Recommendations of your products and services create buzz, build trust and promote new followers of your business.
  • Use Search Engine Optimised (SEO) content.  Describe your business clearly and provide interesting company updates to drive new followers to your business page, and encourage followers to share the content you post
  • Be professional at all times. This is a professional social media networking site and all content, including photos and links to other websites or blogs must be professional in tone.

Ready to take the next step and create a LinkedIn account? Here’s our Getting started with LinkedIn tutorial to assist you.