Direct sellers and party plan consultants are getting online and using social media to improve their business.
Fifth Avenue Collection jewellery consultant Jessica El’Cheikh launched a Facebook page for her party plan business in September 2011, and has found that she has been able to expand her reach by engaging with a growing customer base.
‘I started by promoting Jesska’s Fifth Avenue Collection Facebook page to my friends, who shared the page with their friends and really built up a base.
‘I encourage my party hosts and guests to like the Facebook page, and now I have over 145 “Likes” on the page, which gives me a direct line of communication with my most valuable and important customers,’ she said.
Now that she has a steady following on Facebook, Jessica has used online competitions and promotions to increase ‘Likes’, ‘Shares’ and comments on the page, and this has helped the bottom line of her business.
‘I definitely have seen a massive impact on my business since starting and actively using the Facebook page.
‘I have more party bookings, new consultants and direct sales – and that’s fantastic!’ she said.
Fifth Avenue Collection encourage their consultants to establish an online presence for their business, and also provide them with their own email and website, which links to an entire database of products hosted by the company.
Jessica uses a multi-platform online presence to her advantage by cross-promoting her Fifth Avenue Collection website with her Fifth Avenue Collection Facebook page.
‘I refer all visitors on Facebook to visit the Fifth Avenue Collection website and encourage my party hosts to have a look at the jewellery on the website to get an idea of what they are interested in.
‘All of the jewellery pages also have links to “Like” the products on Facebook which gives the brand great exposure.
‘I also encourage my customers to share what they bought on their own Facebook accounts and the business Facebook page to create buzz and get people talking about the collection,’ she said.
For more ideas on how you can expand your direct selling business, Party Plan Australia, a professional organisation for party plan consultants, have online resources for networking online, free online advertising and hosting e-parties.